Manage Your Default Area Code

Manage Your Default Area Code

Version 1.0

Intended Audience

This article is intended for all Wiretap Telecom portal users.

Quick Start

If you need to get started with how to manage your default area code then watch this short video. It will walk you through

the process of locating and adjusting your default area code.

Default Area Code Defined

A default area code is an optional setting on your Wiretap Telecom account. During account creation your default area code will be empty. A default area code is a convenience for anyone who wishes to dial 7 digits rather than 10 digits when making local outbound calls. This is popular in rural areas of the United States since this was a standard practice implemented by legacy carriers many years ago.

The default area code process is relatively straightforward. If you choose to add a default area code then our carrier switches will prepend that 3 digit area code to any outbound calls that we receive that are 7 digits in length. Therefore, any number received from your PBX that is 7 digits will call the default area code. For example:

If you wish to dial 3055551234 and your default area code is 305 then you can dial the full 10 digits or just the 5551234. In the event that you wish to call another area code, such as 318 then you’ll need to dial 10 digits.

Assumptions & Constraints

It is assumed that the user has access to the Wiretap Telecom portal.

Viewing Your Default Area Code

To locate your default area code, sign into the Wiretap Telecom portal. Once signed in you’ll either be taken to the multi-account dashboard or directly into your account. If you’re in the multi-account dashboard, please choose the account you wish to work with first. Once you’re in the account, locate the left section bar titled ACCOUNT MANAGE. Click on Manage Plan to expand and then choose Plan Details as shown below:

You’ll then be taken to the Plan Details and Account Management Page. This page provides for a wealth of information such as your default area code, which can be located on the far right side of the page as show below.

Did you know?

If you notice that your default area code is “N/A” this simply means that your account doesn’t have one and 7 digit dialing will be rejected

Changing Your Default Area Code

To change your default area code, follow the steps in the Viewing Your Default Area Code section of this article and then click anywhere in the box as shown below:

You’ll then see a window appear. Change the default area code by adding your desired area code in the empty box as shown below and then click the Change Default Area Code button.

Disable this feature by repeating the above step, but leave the New Area Code field empty

That’s it! You now have a default area code.

Definitions

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Frequently Asked Questions

Conclusion

We hope you enjoyed this article and found it useful and informative. A default area code can be very useful, especially when you have users of a phone system who are used to dialing 7 digits for local calling. Please check back often for more articles.